Ritel
PT Rumah Mebel Nusantara (IKEA Indonesia)
Lowongan ini sudah ditutupDeadline 24 Apr 2025
Tayang 23 Apr 2025 · Dilihat 907 kali
1.Customer Relations Co-worker
- Penempatan
- Kota SurabayaSurabaya (Dukuhpakis)
- Pendidikan
- SMA/SMK, D3, S1
- Pengalaman
- Fresh graduate boleh melamar
- Bidang pekerjaan
- Pelayanan Pelanggan (Customer Service)
Kualifikasi
- What you'll be doing day-to-day:
- Driving sales growth and sustained long-term profitability, by establishing a life-long relationship with existing and new customers.
- Securing an easy buying process from home to home, understanding and match customers' need and expectations now and in the future.
- Implement the Customer Relations action plan and support the goals and targets given, which ensures the effective execution of our action plan, which is creating a positive experience for the customers so they will want to return and shop with us again and again.
- Ensuring the department/work area is effective and efficiently equipped at all times during trading hours for the customer and cost-efficient for the store.
- Handling complaints in an efficient, accurate and friendly way.
- We want you to be a person, who:
- Having background/experience in customer service and/or retail industry will be an advantage.
- Ability to prioritize and organize work and the work of others in order to make the most efficient use of the time available.
- Self-reliant and motivated with a proven ability to work as part of a larger team.
- Ability to adjust the style of communication to get the message across to the receiver. Ability to communicate confidently and clearly in local(s) language and English.
- As you work in a store, you will be working in mixture of days and placed in Surabaya, Jawa Timur.
2.Sales Co-worker
- Penempatan
- Kota SurabayaSurabaya (Dukuhpakis)
- Pendidikan
- SMA/SMK, D3, S1
- Pengalaman
- Fresh graduate boleh melamar
- Bidang pekerjaan
- Marketing & Sales
Kualifikasi
- What you'll be doing day-to-day:
- Understand the store and department action plans. Take responsibility for the department goals and know how to contribute. Know-how for the different customers you meet.
- Actively approach customers who require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations. Actively offer all the services available to help customers make informed choices, which results in a better shopping experience for them.
- Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
- Maximize sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritized products.
- Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
- We want you to be a person, who:
- Clear and proven ability to meet and exceed customers' expectations and thereby sell more.
- Business-minded and result-driven with a customer focus.
- Confident in approaching and talking to people in a proactive manner.
- Enthusiastic and able to work with others in a team.
- As you work in a store, you will be working in mixture of days and placed in Surabaya, Jawa Timur.
3.Visual Merchandiser Specialist
- Penempatan
- Kota SurabayaSurabaya (Dukuhpakis)
- Pendidikan
- SMA/SMK, D3, S1
- Pengalaman
- Fresh graduate boleh melamar
- Bidang pekerjaan
- Marketing & Sales
Kualifikasi
- What you'll be doing day-to-day:
- Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Communication & Interior Design team and other functions.
- Providing home furnishing solutions for a single product or a combination of products to improve people's life at home. Constantly showing new and inspiring home furnishing solutions that motivate people to visit the IKEA store more frequently.
- Demonstrating the uniqueness of the IKEA product range through your visual merchandising competence and display techniques in different store media and activity areas to distance us from the competition. Securing the use of the store layout to create a good product overview and strong visual impact that facilitates the buying process.
- Secure high quality, simplicity, efficiency and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices.
- Keep in mind wehn working on the shop floor, ensure disruption is minimized and stay aware of the importance of safety and the visual impact for visitors at all times.
- We want you to be a person, who:
- Education/experienced in visual merchandising, design or art.
- A deep passion, curiosity and understanding of home furnishing and people's everyday life at home. Actively seeking new and improved ways of working simply and cost-efficiently Creative thinking supported by commercial visual competence and a keen eye for aesthetics.
- Computer proficient with knowledge and experience of using relevant software (e.g. AutoCAD).
- As you work in a store, you will be working in mixture of days and placed in Surabaya, Jawa Timur.
4.Interior Design Service
- Penempatan
- Kota SurabayaSurabaya (Dukuhpakis)
- Pendidikan
- SMA/SMK, D3, S1
- Pengalaman
- Fresh graduate boleh melamar
- Bidang pekerjaan
- Desain & Kreatif
Kualifikasi
- What you'll be doing day-to-day:
- Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Communication & Interior Design team and other functions.
- Secure high quality, simplicity, efficiency and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices.
- Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations and price levels to create a good tempo with distinct visual impressions.
- Stay up to date and knowledgeable about home furnishing, retailing and trends in order to contribute in workshops to generate creative ideas.
- Keep visitors in mind when working on the shop floor, ensure disruption is minimized and stay aware of the importance of safety and the visual impact for visitors at all times.
- We want you to be a person, who:
- Ability to combine commercial, aesthetic and practical skills.
- Have a flexible and hands-on approach to responsibilities as well as the ability to meet set deadlines.
- Confident in approaching and communicating clearly with different people in various situations.
- Computer proficient with knowledge and experience of using relevant software (e.g. AutoCAD, Revit).
- As you work in a store, you will be working in mixture of days and placed in Surabaya, Jawa Timur.
Tentang PT Rumah Mebel Nusantara (IKEA Indonesia)
PT Rumah Mebel Nusantara adalah perusahaan yang mengoperasikan jaringan ritel furnitur IKEA di Indonesia. Perusahaan ini merupakan anak usaha dari PT Hero Supermarket Tbk, yang memegang lisensi resmi IKEA di Indonesia melalui Dairy Farm International Holdings. Didirikan pada 18 Mei 2020, PT Rumah Mebel Nusantara berkantor pusat di Tangerang, Banten, dan aktif dalam sektor toko furnitur. Perusahaan ini mengelola beberapa gerai IKEA di Indonesia, termasuk toko ke-7 yang dibuka di Ciputra World Surabaya. Toko ini diresmikan pada tanggal 15 Desember 2022. Dengan jumlah karyawan di Indonesia hingga 500 orang pada tahun 2024, perusahaan ini fokus pada penjualan furnitur dan perlengkapan rumah tangga melalui toko fisik dan platform e-commerce yang berorientasi nasional.